Refund
We provide a 30-day money back guarantee.Β
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A customer cannot request a refund for customized items.
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A customer cannot request a refund for all discounted items. If a discount code is applied at the time of purchase, it is regarded as a discounted item.
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A customer cannot request a refund for bundle packs and items with free gifts.
IMPORTANT NOTES:
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Refund requestΒ made through our Contact form or email will have a faster resolution time than Paypal. We ensure to expedite those requested via the said channel.
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We will process a refund for all eligible items excluding the shipping & handling fee ( import fee included if applicable) and a $3 restocking fee for each item purchased. The rest will be refunded if cancelled.
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Refunds once approved, will be processed and a credit will automatically be applied to your credit card or original forms of payment, within 3-5 business days depending on your bankβs turnaround time.
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Late or missing refunds (if applicable)
- If you havenβt received a refund yet, first check your bank account
- Next contact your bank. There is often some processing time before a refund is posted.
If youβve done all of these and you still have not received your refund yet, please contact us through thisΒ linkΒ or email us atΒ support@bestcargurus.com